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Information for clients using "Health Care" Insurance

Dear Customers,


Thank you for choosing "Health Care" Insurance provided by BULSTRAD LIFE VIENNA INSURANCE GROUP - specially developed to ensure you an accessible and reliable health care and opportunities for using wide range of medical services at the territory of Bulgaria.

In case you need to use your insurance in Bulgaria, please contact us on tel. 0700 14 144 (at the price of one city call or as per the tariff plan of the telecommunication provider used when calling).

! Now you can use also our free of charge mobile app B-Assist for clients with Health Care insurance or the web platform B-Assist.

You can download  the
B-Assist app by Google Play  and AppStore.

Please, see short demo about the main features and benefits of B-Assist app.


Information for B-Assist customers
(4 January 2019)

Dear Customers,

Please, be informed that due to technical reasons, upon next log in to the current installed version of the mobile app or to the web platform B-Assist, it is required to enter your user name and password again, in order to log in. Please, accept our apology fot the inconvenience.

Bulstrad Life Vienna Insurance Group Team


Herewith enclosed you can find useful information about your insurance:

Information leaflet

General Terms and conditions for Health Care Insurance

Required documents in case of "Reimbursement of expenses"

List of our network of medical facilities, dental clinics and optics where you can use your Health Care Insurance
(! It can be easier to find the location you looking for, if you try the B-Assist app or the web platform B-Assist.)

Claims Reimbursement Form - up to date version

Declaration under article 15, paragraph 4 of the Rules for the activity of BULSTRAD LIFE VIENNA INSURANCE GROUP on arrangements of life insurance claims

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